Working in retail, you get some seriously stupid questions. I work in a pre-pay gas station, you pull up to the pump, and there are signs, and a digital screen with instructions. It isn't hard. Really. So, my top five stupid questions. are..
1. Do I have to pre-pay?
(Note, the sign says, "All cash customers need to pre-pay at the kiosk")
2.Where is this "kiosk" I need to pay at?
(Really? So me standing at a cash register inside a small store wasn't a big enough clue?)
3. Why do we need to pre-pay?
4. Can I pump first since I don't know how much it'll take?
5. How much do you think I should pre-pay?
I am a cashier, and I tried answering #3 honestly, with "Because when the prices started rising every day, we got a lot of drive offs, so they switched our system" To which invariably the reply was, "Don't I look honest?" *SIGH* I'm not a high mucky-muck, I don't make the rules, I just suffer under them.
#4 "Of course, go ahead, I'll just skip the whole 'rules' thing in the system just because you're not sure how much gas the car will take. No prob."
I just don't understand why it's so hard to look at the pump before walking in and asking a stupid question.
I have had awesome customers, the ones that come in and ask how to do it, and *listen* to the answer so they don't need to come in more than once.
You aren't stupid because you don't know how to do something, you're stupid for assuming it'll work the way you want it to, just because you're standing there. You're twice as stupid if you come in, ask a question, and don't wait for the whole answer before waving me off and heading out to do it your way anyway.
Thanks for listening to me rant, and as usual folks...
Thanks for Noticing me!
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